Shipping policy
Shipping Policy
Effective Date: August 9, 2025
Business Name: The Seer’s Garden
Website: www.theseersgardenshop.com
1. Processing Time
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Orders are processed within 2–5 business days after payment is received.
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Custom or made-to-order items may require additional processing time. Any extended delays will be communicated via email.
2. Shipping Methods & Rates
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We ship via trusted carriers such as USPS, UPS, FedEx, or other regional providers.
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Shipping rates are calculated at checkout based on order weight, dimensions, and destination.
3. Domestic Shipping (Within [Your Country])
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Estimated delivery: 3–10 business days after dispatch.
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Rural or remote areas may experience longer delivery times.
4. International Shipping
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Estimated delivery: 7–30 business days after dispatch, depending on the destination and customs processing.
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Buyers are responsible for any customs duties, import taxes, or fees imposed by their country.
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We are not responsible for delays due to customs clearance.
5. Order Tracking
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Once shipped, you will receive a confirmation email with tracking details.
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Tracking may take up to 48 hours to update after shipment.
6. Lost, Delayed, or Damaged Packages
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Lost or Delayed Shipments: We will assist in filing a claim with the carrier, but The Seer’s Garden is not liable for delays beyond our control.
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Damaged Packages: Please contact us within 7 days of delivery with clear photos of the damage for a replacement or store credit.
7. Incorrect Shipping Information
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Customers are responsible for providing correct shipping details at checkout.
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Orders returned due to incorrect or incomplete addresses may be reshipped at the customer’s expense.
8. Contact Us
For questions about your order’s shipping status, contact:
📧 shipping@theseersgardenshop.com
🌐 www.theseersgardenshop.com